Human Factors Management and Self Assessment Training Program

This program structured as per OCIMF document on Human Factor equips candidates with vital soft skills for Maritime operations. By addressing communication, leadership, stress management, and error analysis, participants gain valuable insights into human behavior and decision-making. This fosters a culture of teamwork and resource management, enhancing safety and efficiency in the maritime sector. Through practical training and case studies, candidates are prepared to handle challenges, fostering operational excellence.

Course Contents:

Human Factor:

• What is Human Factor

• Human Factor Policy & Principles

• Key Performance Indicator

• KPI – Policy, Capability, Design & Execution, skills, Learning

• Valles Human Factor Policy & Human Factor Manual Content

• Safety Critical Task – SCT

• Safety Critical Task Analysis – SCTA

• Risk and Risk Assessment

• Difference between SCTA – RA

Communication & Briefing:

• Barries to communication

• Physical Barriers / Semantic Barriers

• Human/ Personal Barriers

• Effective Communication (Closed loop)

• Briefing and debriefing

Challenge & Response/Assertiveness:

• Concepts of C&R

• Challenge & response blocks

• Low & high assertiveness

• Why low authority and high assertiveness is the least dangerous combination.

Leadership & Resource management:

• Leadership Styles

• Optimum utilization of resources

• Situational awareness

• Cultural awareness – interpersonal relationship

• Team Dynamics and role of each member

• Leadership in emergencies leading to reducing accident.

• Decision Making

Workload & Stress:

• Workload formula

• Pre-planning

• Hazardous thoughts

• Delegation – which task to whom

• Stress – reptile brain function / controlling brain function.

• Recognizing & Handling stress

Human Involvement in error:

• External Errors

• Internal Error

• Error chain

• Responses to errors

Case Study – Discussion and review of case studies, learnings for future, etc